Camerich Reviews

Camerich has an overall rating of 4.6 based on 100 reviews. Customer feedback on Camerich is mixed: Camerich reviewers highlight positive aspects like high-quality furniture, stylish designs, excellent customer service, fast delivery, which strongly appeal to design-conscious consumers, homeowners looking for modern furniture, individuals seeking quality craftsmanship. However, Camerich is often criticized for its high price point, limited product range, occasional delivery issues, assembly required.

4.6/5.0

100 reviews

5 Stars

89

4 Stars

2

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0

2 Stars

1

1 Star

8

All Camerich Reviews (100)
lulubeauty1956
January 27, 2023
"Awesome sofas and service"
I just bought a sofa and was really blown away by the service I got in the store and the quality of the sofa itself. The staff, especially Marian and Robyn, were super friendly and knew their stuff, helping me track down exactly what I needed. They ensured I was happy with my purchase and even assisted with a swap and a temporary sofa, which was super handy. The store had an impressive range of furniture, and I found the ideal piece for my place. I totally recommend this furniture shop to anyone in search of excellent service and a solid selection.
goldencat827
January 20, 2023
"Super happy with our new couch"
Super happy with our new couch. The purchasing experience was a breeze, custom-made right at the factory. Delivery was right on time, and the crew set everything up in our living room—it looks fantastic. So cozy! I’ll definitely return soon for some chairs!
Scott.Silva
January 16, 2023
"Awesome Shopping Journey"
From the get-go, my time with Camerich was fantastic. I was in the midst of decorating my apartment and got help from Anna-Mariya Dilova. She was really attentive and ensured I was satisfied with each piece I bought. Even when I had second thoughts about a couple of items, swapping them out after delivery went off without a hitch, and I ended up adoring everything I got.
heavypanda236
January 12, 2023
"Thrilled with the MING dining chairs..."
I'm super pleased with the MING dining chairs I got from Camerich, and I gotta say, the service and follow-up from Sharon Abankwah was top-notch. Big thanks!!
imninja007
January 10, 2023
"Completely dissatisfied"
Completely dissatisfied. Back in November, we put down a 50 percent deposit after finalizing our cover selection. After sending three emails, we’ve now been informed that the cover we picked isn’t available. We’ve been following up for guidance, but there’s been no response. All we want is a refund.
Willie.Daniels
January 04, 2023
"Great customer support, but the sofa quality falls short."
The support team is really nice and they swapped out the sofa for me once. Still, I gotta say, the quality just isn’t cutting it. Usually, you’d expect a seat base to be made from some bouncy foam that pops back into shape. But with these Camerich 2-seater sofas, the seat is made from a type of foam wrapped in feathers. It doesn’t have that springy feel, and the fabric gets loose, losing its form and starting to look all baggy with folds and lines. I turned down the first sofa because of this issue and was given another model that Camerich claimed was sturdier. I waited four months for the new one to be crafted. Unfortunately, it has the same exact issue and isn’t any better. Now, I’m thinking of saving up again and selling the sofa on eBay. I don’t even sit on it anymore since it loses its shape and the fabric gets all wrinkled, making my room look a bit shabby. I wouldn’t suggest these sofas. In my view, the design and materials just aren’t right. Keeping the sofa’s shape is really important to me.
lazylion154
December 28, 2022
"Fantastic Customer Experience"
I had a great time being helped by Sharon and Anna at the Kings Rd location. The level of patience they displayed was truly impressive. I think I dropped by the store three times before finally making a purchase. They never pressured me at all. Both were really supportive and made everything a breeze. Definitely worth checking out, and I highly suggest it. The furniture is quite lovely too.
AnnaShelton
November 29, 2022
"Awesome Experience"
I visited the Camerich shop on Goodge Street in London for the second time, having previously gone a few months ago to figure out what I wanted. The service from Lydia was so great that I decided to return and place an order. Dominique, who assisted me yesterday, was super helpful and gave me advice on colors and stainguard, making the whole ordering process a breeze. Thanks a ton, and I can't wait to get my items!
AlanMitchell
November 28, 2022
"Top-notch upholstery and service"
I recently picked up a sofa from Camerich on clearance, but it didn’t fit my staircase. They did an amazing job reupholstering it right there on site. The communication was super professional, quick, and friendly. I’m definitely gonna return for more furniture...a very satisfied customer here.
daytonpeeples0511
November 14, 2022
"Top-notch support from the team"
The customer support was outstanding, with great attention to detail and quick replies to all my inquiries. The staff were super friendly, and the sofa I got is just gorgeous. It's so stylish and contemporary. Big thanks to Camerich; I'm really pleased with my buy.
orangerabbit498
November 12, 2022
"After months of searching, we found our couch!"
For a few months, we’ve been on the hunt for the perfect couch, and we finally stumbled upon some great options at Camerich. The service was top-notch. Super friendly and genuinely helpful. They let us take our time browsing but were always there to answer our endless questions.
ClaudeBryant
November 11, 2022
"Thrilled with my purchase"
I've been a fan of Camerich for ages, but I always figured they were too pricey for me. I was looking at West Elm, but after factoring in delivery costs and realizing they were on sale, Camerich ended up being cheaper. Plus, the delivery for a stock item was way faster. I reached out to Rihannon in customer service, and she was super quick to provide me with quotes. The delivery went off without a hitch, so I'm all set. I'm really pleased with my couch, though I do wish the matching ottoman didn't cost so much!
TerrenceEdwards
November 03, 2022
"Fantastic Sofa and Great Service"
After a long day of hunting, I stumbled upon a top-notch sofa at Camerich. There were some hiccups with the loaner sofa, but they handled it swiftly. I also ran into a problem with a cushion that appeared way too small compared to the picture, but once more, they took care of it without any fuss. The sofa is amazing, super comfy (we've had it for a year now and no problems) and the crew at Camerich's Chelsea location were outstanding and very helpful.
zoomyhaxor
October 19, 2022
"Outstanding assistance from the team at..."
Outstanding assistance from the team at Camerich, particularly from Marian, Dominique, and Sam. They’ve not just helped me pick out my sofa but also shared some great ideas for cushion colors and more. I’ve thrown a ton of questions their way, even some that might seem a bit silly, and they’ve been super patient and helpful in addressing everything and sending over any samples I needed.
pykitty
October 19, 2022
"Top-notch items and fantastic customer care."
If you're after a solid product along with excellent service, these folks are the ones to go with. I just moved into a new place and grabbed a bunch of items. After settling in, I had several queries regarding my order. Every question I had was handled quickly and in a really professional way. The delivery crew was super professional, hardworking, and had a great sense of humor while setting up my stuff. Overall, it was a really good experience from the moment I placed my order to when I finally got my goods. Definitely would recommend!

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